SERVICE & SPARE PARTS

We provide on-site and in-house service to the products by our expert and experienced technical units, among our team that produces the products ourselves.

You can obtain the parts used in our products from our factory.


AFTER SALE SUPPORT

Phone: +90 532 168 68 99
E-Mail: servisyedekparca@caselli.com.tr


SERVICE SATISFACTION SURVEY

CUSTOMER NAME
SERVICE DATE
PHONE
SURVEY DATE
QUESTIONS
1
😩
2
😟
3
😐
4
😊
5
😄
1. Was it easy to reach us and submit your request? Please rate.
2. Did the official you spoke with on the phone be positive and helpful to you? Please rate.
3. Has an expert been sent without delay to intervene in your fault? Please rate.
4. Are you satisfied with the attitude and courtesy of the master who comes for the service? Please rate.
5. Did the master detect the fault without delay? Please rate.
6. Did the master's knowledge and experience satisfy you? Please rate.
7. Did the master give you satisfactory information in the diagnosis and elimination of the malfunction? Please rate.
8. Was the master able to fully respond to all your requests? Please rate.
9. Can you easily convey your complaints to us and get help? Please rate.
10. Do you have any suggestions for improving the services offered to you?
Thank you for taking the time to participate in our survey.


©2024 CASELLI TRAILER | GİRGİN GROUP
©2024 CASELLI TRAILER | GİRGİN GROUP